505 William Street
Portand, Connecticut 06480
(860) 342-7331

Privacy Information

Information We Collect
Editing, Updating, Correcting, and Deleting Your Information

Information We Collect

When you place an order with us, we ask you to provide your name, shipping and billing address, telephone number, email address, credit card information and so on. We also maintain a record of your product purchases.

Our primary goal in obtaining this information is to provide you with a smooth, customized shopping experience, as quickly and easily as possible. We may also use it to improve your overall shopping experience, including:

  • Improving the content on our websites — We may use cookies to find out which parts of our sites are visited most often and how easy our websites are to use.
  • Enhancing your online shopping experience — We may use your information to recognize you and welcome you when you visit this site.
  • Sending marketing and promotional information — If you wish, you may choose to receive product news and promotions from our manufacturers.
  • Providing customer service — We may send email to consumers who abandon shopping carts and do not complete checkout to see if a consumer needs additional product information or if there was a problem using the site. The abandoned cart email is a one-time email; no follow-up emails are sent if the consumer does not respond to this one and no record of this abandoned cart is kept.

In the process of completing an order, if you pay by credit card we share your contact information with Authorize.net, our payment gateway. We use a payment gateway to keep your information as secure as possible while processing your order. Other than the last four digits of your credit card number, no credit card information is stored by us. Outside of the order process, you will not receive any communication from us or from anyone else without your authorization. We do not sell your contact information or provide it to third parties.

In general, you can visit most of our web pages without telling us who you are or revealing any contact information about yourself. We may track the Internet domain address from which people visit us and analyze this data for preferences, trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.

Editing, Updating, Correcting, and Deleting Your Information

We want to communicate with you only if you want to hear from us, so we only communicate with you as needed to process your orders.

If you need to update or correct your email address, mailing address, or other contact information with us, please log into your account using the name and password you entered at checkout. Then use the 'My Account' tab to access options options to specify your new information. Once you have finished making changes, click the 'Save' button to record them..

To change your preferences for newsletters you receive from us, log into your account as specified in the last paragraph and either check or uncheck the Newsletters box. Again, be sure to click the 'Save' button to record your communication preferences.

Authorized Aquascape Distributor

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