505 William Street
Portand, Connecticut 06480
(860) 342-7331

Conditions of Use

Welcome to the AquaScapes of CT LLC™ website. By using the AquaScapes of CT LLC™ website YOU AGREE TO BE BOUND BY ITS CONDITIONS OF USE (explained below), Store Policies, Privacy Notice and all disclaimers and terms and conditions that appear elsewhere on the AquaScapes of CT LLC™ website. The policies of  the AquaScapes of CT LLC™ retail store may differ substantially from those applicable to your use of the AquaScapes of CT LLC™ website.

References to AquaScapes of CT LLC™ herein refer to AquaScapes of CT LLC™ or their affiliates, subsidiaries and designees as deemed appropriate by AquaScapes of CT LLC™.

AquaScapes of CT LLC™ reserves the right to make changes to the AquaScapes of CT LLC™ website and its Conditions of Use and Store Policies at any time. Each time you use the AquaScapes of CT LLC™ website, you should visit and review the then current Conditions of Use, Store Policies and Privacy Notice that apply to your transactions and use of this site. If you are dissatisfied with the AquaScapes of CT LLC™ website, its content or Conditions of Use and Store Policies, you agree that your sole and exclusive remedy is to discontinue using the AquaScapes of CT LLC™ website.

Tampering with the site, misrepresenting the identity of a user, using buying agents or conducting fraudulent activities on the site are prohibited.




***Shipping of Oversized and/or Heavy Items***

Please be advised that our Pond and Pondless Kits have to be shipped via Motor Freight Carrier which necessitates additional freight charges. Carriers also levy additional -lift gate, -residential delivery and -appointment fees.

Examples of other oversized items that incur additional freight charges are: pond nets, fountains and large filter media.

Before your order is processed, you will be contacted concerning these additional charges and will be given a choice to either accept them or cancel the order.

Disclaimers and Limitation of Liability

By using the AquaScapes of CT LLC™ website, you expressly agree that use of the AquaScapes of CT LLC™ website is at your sole risk. The AquaScapes of CT LLC™ website is provided on an "AS IS" and "as available" basis. Neither AquaScapes of CT LLC™ nor its  affiliates, subsidiaries or designees nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors or the like (collectively, "Associates") warrant that use of the AquaScapes of CT LLC™ website will be uninterrupted or error-free. Neither AquaScapes of CT LLC™ nor its Associates warrant the accuracy, integrity or completeness of the content provided on the AquaScapes of CT LLC™ website or the products or services offered for sale on the AquaScapes of CT LLC™ website. Further, AquaScapes of CT LLC™ makes no representation that content provided on the AquaScapes of CT LLC™ website is applicable to, or appropriate for use in, locations outside of the United States. AquaScapes of CT LLC™ and its Associates specifically disclaim all warranties, whether expressed or implied, including but not limited to warranties of title, merchantability or fitness for a particular purpose. No oral advice or written information given by AquaScapes of CT LLC™ or its Associates shall create a warranty. Some states do not allow the exclusion or limitation of certain warranties, so the above limitation or exclusion may not apply to you.

Under no circumstances shall AquaScapes of CT LLC™ or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the AquaScapes of CT LLC™ website, including but not limited to reliance by you on any information obtained from the AquaScapes of CT LLC™ website that results in mistakes, omissions, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance. The foregoing Limitation of Liability shall apply in any action, whether in contract, tort or any other claim, even if an authorized representative of AquaScapes of CT LLC™ has been advised of or should have knowledge of the possibility of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through the AquaScapes of CT LLC™ website. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Intended for Users Over 18

The AquaScapes of CT LLC™ website is intended for use by individuals 18 years of age or older. The AquaScapes of CT LLC™ website is not directed for use by children under the age of 18. Users under the age of 18 should get the assistance of a parent or guardian to use this site.

Product Display/Colors

The AquaScapes of CT LLC™ website attempts to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the display of the color depends, in part, upon the monitor you are using. Some images may be used to represent more than one product and therefore should not be considered an exact representation of any product offered for sale.

Pricing Policy

Online prices and selection generally match those in our store, but may vary. Prices and offers are subject to change.

Sales Tax Policy

AquaScapes of CT LLC™ collects and remits sales tax as required by U.S. law, for transactions in our stores and on AquascapesOfCT.com. If you're a tax-exempt entity, you can take advantage of tax-exempt status for applicable store purchases, as well as for applicable purchases made at AquascapesOfCT.com by calling us directly and speaking to a sales representative.

For assistance with tax-exempt AquascapesOfCT.com transactions, please call Sales at 1-(860) 342-7331.

Paying for Your Order

You may pay for your orders with a major credit card issued in the United States of America. Currently, we accept Visa®, MasterCard®, American Express® and Discover® Card.

Generally, credit and debit cards are not charged until we either ship the item(s) to you or confirm store availability (at which time you will be charged only for the goods we have actually shipped along with any appropriate taxes or shipping charges). However, we may pre-authorize your order amount with your credit or debit card issuer at the time you place the order, which may have an effect on your available credit line. When paying for a preorder with a debit card you will be charged at the time you place your preorder. Please contact your credit card issuer for more information.

If you ordered a special delivery item, you will be charged once a delivery time is confirmed.

Validating Your Order

After you place an order using our shopping cart, we will check the information you give us for validity, by verifying your method of payment or shipping address. We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order, we will attempt to notify you using the e-mail address you have given us with the order.

Your credit or debit card will normally not be charged if we reject an order, but we will process a refund if the charge has been made against your card.

Order Acceptance/Confirmation

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The AquaScapes of CT LLC™ website reserves the right at any time after receipt of your order to accept or decline your order for any reason.

Return Policy

All sales made through the AquaScapes of CT LLC™ website are subject to AquaScapes of CT LLC™'s return policy. For a complete explanation of the return policy, please see Returns in our Store Policies section.

Order Limitations/Limited Quantities

We reserve the right to reject any order you place with us, and/or or to limit quantities on any order, without giving any reason. If we reject your order, we will generally attempt to notify you using the e-mail address you gave us when you placed the order.

AquaScapes of CT LLC™ may, at its own discretion, limit or cancel quantities purchased per person, per household or per order. AquaScapes of CT LLC™ also reserves the right to reject any order you place with us. These restrictions may include orders placed by the same AquaScapes of CT LLC™ website account, the same credit card, and orders that use the same billing and/or shipping address. In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made. AquaScapes of CT LLC™ reserves the right to limit or prohibit sales to dealers.

Shipping

All orders placed on this site are subject to product availability and will be shipped according to AquaScapes of CT LLC™'s shipping policies.

In the rare event that your order never arrives, notification of lost items must be received within 60 days from receipt of the shipping confirmation e-mail.

Termination of Use

AquaScapes of CT LLC™ may, in its sole discretion, terminate your account or your use of the AquaScapes of CT LLC™ website at anytime. You are personally liable for any orders that you place or charges that you incur prior to termination. AquaScapes of CT LLC™ reserves the right to change, suspend or discontinue all or any aspects of the AquaScapes of CT LLC™ website at any time without prior notice.


Authorized Aquascape Distributor

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